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An Update On Net Neutrality

An Update On Net Neutrality

February 20, 2014 By Greg Falken Leave a Comment

Net Neutrality is one of those things that I care about and think is important, yet find a bit too large to grasp. Since it has been in the news recently, with a new Notice of Proposed Rulemaking from the FCC (see why it’s hard to grasp?) and related editorials about the threat to the Internet as we know it, I thought it would be a good time to review.

First, a definition of Net Neutrality from Wikipedia:

Net neutrality (also network neutrality or Internet neutrality) is the principle that Internet service providers and governments should treat all data on the Internet equally, not discriminating or charging deferentially by user, content, site, platform, application, type of attached equipment, and modes of communication. The term was coined by Columbia media law professor Tim Wu.

Net NeutralityWhy should we care? Take a look at the scary infographic to the right.  Do you doubt that your ISP would jump at the chance to boost its revenue by charging à la carte for popular services? There are obvious conflicts between an ISP that also provides content (*coughComcast*) and content providers like Netflix and Amazon Prime, who rely on the ISPs to deliver their data. There is no conclusive evidence today that content providers are being throttled (and Verizon strenuously denies it) but that may be because the FCC hasn’t issued any rulings that have been upheld in court.

The FCC has tried to come up with rules that will enforce the principals of Net Neutrality but hasn’t been able to get it quite right. In January, a federal appeals court ruled that the FCC had exceeded its authority, writing:

Even though the Commission has general authority to regulate in this arena, it may not impose requirements that contravene express statutory mandates. Given that the Commission has chosen to classify broadband providers in a manner that exempts them from treatment as common carriers, the Communications Act expressly prohibits the Commission from nonetheless regulating them as such. Because the Commission has failed to establish that the anti-discrimination and anti-blocking rules do not impose per se common carrier obligations, we vacate those portions of the Open Internet Order.

What this means (I think) is that the FCC doesn’t have the authority to apply these rules to the class of companies that they were trying to. They would need to classify companies like Verizon and Comcast as common carriers, as they do phone companies. The FCC has decided not to appeal this ruling but rather to propose new rulemaking called “Protecting and Promoting the Open Internet.”

The FCC states:

The DC Circuit recognized the importance of the Open Internet Order’s ban on blocking Internet traffic, but ruled that the Commission had not provided sufficient legal rationale for its existence. We will carefully consider how, consistent with the court opinion, we can ensure that edge providers are not unfairly blocked, explicitly or implicitly,from reaching consumers, as well as ensuring that consumers can continue to access any lawful content and services they choose.

So, the FCC is rewriting its rules and hoping they can codify agreements like those that they have in place with Comcast, which were made as part of its acquisition of NBC Universal. However, as ReadWrite points out:

The problem with that approach: The primary reason the FCC’s ability to regulate net neutrality was shot down by the DC Circuit appeals court was in how the Commission classifies broadband providers like Time Warner Cable, AT&T, and Comcast. The FCC does not classify these companies as public utilities (like water or power companies) but more as content and media companies.

Activist groups and Democratic members of Congress have asked the FCC to reclassify the Internet providers in a way that would make them subject to more government regulation and oversight, but it has not yet done so, which strikes us as puzzling, given that a court has shot down its ability to regulate these companies as things stand.

Will the FCC’s new rules make a difference in net neutrality, or is the Commission just attempting to assert its relevance on a topic that it believes it should have the power to enforce?

The FCC is seeking public comment and expects to have the new rules written by early summer. We should expect to hear more then.

Technology Tagged: FCC, net neutrality

Technology is Frustrating

Technology is Frustrating

January 16, 2014 By Greg Falken Leave a Comment

By its very nature, technology is in a constant state of change. And because it’s always new and never perfect, it often doesn’t work as we expect or hope it will. I’m seeing more and more people who are familiar with technology throw up their hands at the pace of change, ready to give up on whatever tool is vexing them at the moment. Those with less experience worry that there is little hope that they will ever become competent.

When thinking of my own ability to solve the technical challenges that I deal with every day, I came up with some techniques that can ease some of the stress for both technical and non-technical folks.

Remember what you are trying to do. Technology often leads us off on tangents, like pausing to install some required software or look something up on Google. It can be hard to refocus on the original task but that’s where the real benefit lies.

Remember who you are. Not in the existential sense, in the technical sense. In the days before the Internet, this was easy. You were whoever you signed into your computer as. Nowadays, we access so many different accounts through the browser that it can be hard to keep them all straight. When things start getting strange, ask yourself, “who am I in this situation and what am I allowed to do here?”

Remember where you are. Are you signed into your personal Gmail account or your business Google Apps account? Are you posting on the right Facebook account? To which website are you adding content? Goes hand in hand with who you are.

Know your software. When you encounter a new program or online service, take a little time to get an overview of what it does and how it works. All quality programs have some kind of tutorial overview that won’t take up too much of your time and can provide valuable tips that can be used later. A side note: software doesn’t make you an expert in things that you know nothing about. A subscription to Adobe Creative Suite doesn’t make you a designer and a copy of Quickbooks doesn’t make you a CPA. Know when to ask for help.

Know a little bit about the Internet. Here’s about as much as you need:

Google is your friend. Chances are good that your problem isn’t unique and has already been solved. Search for a few descriptive keywords about your problem and you may find the answer quickly. If you’re staring at an obtuse error message, try cutting and pasting it right into Google to find all of its possible meanings.

Allow technology to be frustrating. Sometimes you get stuck; we all do. If you’ve been working at something long enough to make your brain hurt, take a break. When you come back, remember what you’re trying to do and try and think back to when you did something similar. Test things out, ask questions and know that if it’s hard for you, it’s hard for other people too. Eventually, you or someone else will find the answer and your problem will be solved. Until the next time….

Hair pulling self portrait by Evil Erin.

Education Tagged: frustration, technology, video

Three Words for 2014

Three Words for 2014

January 1, 2014 By Greg Falken 3 Comments

Truth Deliberate Pillar

2013 words. Illustration by Mike Davenport.

For the past few years, I’ve followed Chris Brogan’s practice of picking three words to use as guideposts for the coming year.

As Chris describes it:

The concept is simple enough: think of three words that sum up what you want to change or work towards in the coming year. Instead of a goal like “lose weight” or a better goal like “lose 30 pounds in the next year”, you might choose a word like “green” to represent an overall commitment to having more plant-based foods in your life, and to restore your body to a more natural state.

See the difference?

This year’s three words are:

Fit

Learning more about health and the things I can do for my body. A major achievement last year was losing all of the 30 pounds that I set as a “hope” (I hesitate to call it a goal) two years earlier. I like the way I feel and want to maintain it for the rest of my life.

Focus

I have a diverse set of skills, which is a good thing, except when it’s not. I need a clearer vision of my purpose, that I can use to set better goals.

Sufficient

In the sense of “enough”, as described in Your Money or Your Life. Enough income to support our basic needs, comforts and just a few luxuries, without spilling over into the accumulation of stuff, debt or unwanted obligations.

Three words photo by Oliver Teicke.

At Home Tagged: 3 Words, Chris Brogan, three words

How To Report a Bug

December 26, 2013 By Greg Falken Leave a Comment

BugOver many years of building and managing websites, I’ve seen a lot of errors, bugs and puzzling behavior. I’ve also received lots of calls for help when things go wrong, both from site owners and other concerned users. Unfortunately, most of these reports give me only a vague idea of what (if anything) is broken and how to go about fixing it.

Understand that I’m not trying to blame the messenger; fixing websites is my job. However, it would make my life a lot easier and get those websites fixed faster, if more people understood how to report a problem. Instead of emailing me to say, the site is broken, please fix it, start by answering these three questions:

  1. What were you doing?
  2. What did you expect to happen?
  3. What actually happened?

Veteran programmer Dave Winer explains:

All three parts are very important. If you really did discover a bug, the programmer will need to know what you were doing so he or she can try to reproduce it. If they can’t, it will be next to impossible to fix it.

The second part helps nail down the first part. Usually people know what they were expecting. Also, it’s possible that what you were expecting isn’t what the software does. An extreme example: “I was expecting that when I pressed the blue button at the bottom of the screen I would be granted three wishes.”

For the third part a screen shot can help. It may contain information that’s meaningful to the programmer that you wouldn’t think to include in your report.

In order to fix most problems, they must be reproducible. Quite often, people on the Internet experience glitches (a technical term) that come and go quickly, the causes of which will never be known. On the other hand, some bugs that are quite real occur only as part of a specific series of steps and can be maddening to track down. In most cases, more explanation is better. Be verbose. As programmer Simon Tatham says,

The first aim of a bug report is to let the programmer see the failure with their own eyes. If you can’t be with them to make it fail in front of them, give them detailed instructions so that they can make it fail for themselves.

Following these steps when reporting problems can be useful in other troubleshooting situations too. Your auto mechanic would be thrilled if you were to tell him, “I was trying to start my car and expected the engine to turn over. Instead, when I turned the key in the ignition, it just made a clicking sound.” You, my friend, are on your way to getting your car fixed.

So please, report website problems when you find them using the three step process. Your web developer will thank you and your website will be on its way to working properly again.

Bug vector graphic by Vectorportal.
Originally published on Sierra Online Services.

Technology Tagged: bugs

Insured Again

Insured Again

December 18, 2013 By Greg Falken 1 Comment

Today I paid Anthem Blue Cross the first health insurance premium that I’ve paid since 2008, when our family dropped out of the privately insured market. At that time I was paying more than I could really afford for myself and my son. My wife, who has a preexisting condition, had been off the policy for about a year. When I tried to switch to a different policy with a higher deductible, I was surprised to be denied coverage due to a preexisting condition of my own, which I have since learned was misdiagnosed.

So we joined the ranks of the uninsured. Luckily, we were all relatively healthy (preexisting conditions notwithstanding) and were not in the habit of regular doctor visits. Over the years we had few reasons to seek medical treatment: ob/gyn visits for Amy, a drained cyst for me and lots of dental bills, which wouldn’t have been covered anyway. But hanging over us was the worry: what if something big, or even something medium sized, were to happen? There are too many stories of medical bills wiping out all the money a person has in the world. There but for the grace of God went us.

And it wasn’t like I was ready to rush into battle to fight to get our old insurance back. Not only was it more than we could afford, but for the money we paid out we got exactly nothing back in return. We never reached our deductibles and we paid out of pocket for treatments that we actually received, like dental care and acupuncture.

Obama Healthcare SignatureWhen the Affordable Care Act was passed in 2010, I was cautiously optimistic that it would apply to us. I remember talking with our acupuncturist when we were discussing whether I should try western medicine for a particularly stubborn problem. “You only have to wait four years”, he said. Little did I know the long and contentious route that the law would take to being enacted.

Now here we are, paid up (at a subsidised price that we can afford) and ready to have health insurance in 14 days. I know there are those who say that others are sacrificing so that we can take advantage of this program. To them I say thank you and if our roles were reversed, I would do the same for you.

At Home Tagged: aca, obamacare

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As a web developer since 1995, I find my attention increasingly drawn to the intersection of computers, the Internet, communication and education. On this blog, I indulge my interest in these and several other topics. I hope you find them interesting too. Read More…

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